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Innovation & Technology > Managed Services, Hosting, Reporting for Drug Safety

Managed Services, Hosting, Reporting for Drug Safety

200,000+

Annual Cases Medical Triage & Review

99.9%

Submission Compliance

Managed Services for Comprehensive Safety Technology Support
Soterius provides specialized Managed Services designed to ensure seamless, efficient, and continuous operation of your pharmacovigilance safety systems. Our SME-level experts offer dedicated L2 and L3 support, proactively managing system configurations, timely reporting updates, and ongoing optimization efforts. By leveraging our Managed Services, organizations reduce internal resource burdens, improve compliance, and enhance operational performance.

Expert-Level Support and Proactive System Management
Our experienced team continuously monitors and manages your safety technology platforms, including ARGUS and ARISg, ensuring timely identification and resolution of issues, minimizing system downtime. We streamline complex configuration changes and deliver customized reporting and analytics, empowering your organization with accurate insights critical for informed decision-making. Our proactive approach maximizes efficiency and ensures optimal safety system performance.

Seamless Integration, Optimization, and Scalability
Soterius Managed Services seamlessly integrate with existing safety technologies and third-party systems, providing smooth transitions during system upgrades, migrations, and optimizations. Our expert-level support ensures scalability and compliance, adapting quickly to evolving regulatory requirements and operational demands. By partnering with Soterius, clients gain a trusted ally dedicated to the sustained excellence of their pharmacovigilance operations.

SME-Level Managed Support: Comprehensive L2 and L3 support for system management, configuration, and reporting.
Continuous Optimization: Proactive management ensures efficiency, compliance, and minimal disruption.
Expert System Monitoring: Timely identification, troubleshooting, and resolution of technical issues.
Flexible Integration & Scalability: Smooth integration with ARGUS, ARISg, and third-party systems for agile scalability.
Customized Reporting & Analytics: Tailored insights and accurate reporting through Cognos, OBIEE, and BO.