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Handling Unexpected High Call Volumes
Overview: Crisis management is the process that deals with disruptive and unexpected events, identification of potential threats to an organization and provides a framework for building resilience, in an organized and structured manner. Such plans assist organizations to effectively restore operational capabilities and better prepare for future crises ahead of time.…
Transforming Clinical Trial Safety Background A pharmaceutical company conducting multiple clinical trials across various sites in the United States faced challenges in ensuring timely sharing of SUSARs with all participating…
Our Approach Transition and Onboarding Initial Team and ETLQ Team: Deployment of an Empowered Training, Learning & Quality (ETLQ) team which comprised some of our existing team members and new hires whose…
Streamlining Regulatory Compliance in Multisite Clinical Trials through Automation
Transforming Clinical Trial Safety Background A pharmaceutical company conducting multiple clinical trials across various sites in the United States faced challenges in ensuring timely sharing of SUSARs with all participating…
Global Literature Surveillance Project
Our Approach Transition and Onboarding Initial Team and ETLQ Team: Deployment of an Empowered Training, Learning & Quality (ETLQ) team which comprised some of our existing team members and new hires whose…
Handling Unexpected High Call Volumes
Overview: Crisis management is the process that deals with disruptive and unexpected events, identification of potential threats to an organization and provides a framework for building resilience, in an organized and…