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Handling Unexpected High Call Volumes

Overview: Crisis management is the process that deals with disruptive and unexpected events, identification of potential threats to an organization and provides a framework for building resilience, in an organized and structured manner. Such plans assist organizations to effectively restore operational capabilities and better prepare for future crises ahead of time.…

Jun 25, 2022

Streamlining Regulatory Compliance in Multisite Clinical Trials through Automation

Transforming Clinical Trial Safety Background A pharmaceutical company conducting multiple clinical trials across various sites in the United States faced challenges in ensuring timely sharing of SUSARs with all participating…

Nov 11, 2024

Global Literature Surveillance Project

Our Approach Transition and Onboarding Initial Team and ETLQ Team: Deployment of an Empowered Training, Learning & Quality (ETLQ) team which comprised some of our existing team members and new hires whose…

Sep 19, 2023